Kindness is the language which the deaf can hear and the blind can see. — Mark Twain
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Good News of the Day:
Design thinking is a process of empathizing with the end user. David Kelley, founder of IDEO and Stanford’s d.school design program, takes a similar approach to managing people. He believes leadership is a matter of empathizing with employees. In this interview, he explains why leaders should seek understanding rather than blind obedience, why it’s better to be a coach and a taskmaster and the effects of intrinsically motivating people. http://www.dailygood.org/more.php?n=4578
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Be The Change:
Practice being a curious, empathetic person; ask “Why?” questions to help in understanding other people’s perspective.
**Share A Reflection**
http://www.dailygood.org/view.php?qid=4578

“I have been sending out Smile Cards with little gifts around my work place for about six months. Since I place the gifts in our inter-office mailbox, I never know who gets them or see their reactions. As I place gifts in the mail box, I imagine people’s reactions and it makes me happy to know that maybe I am making someone’s day a little brighter. Today, I actually got to witness the reaction. Apparently, one of the little gifts I left in the mailbox this morning made it’s way to a co-worker of mine. Today’s gifts was a little cloth kleenex holder that you can leave in your purse and a yarn flower bag tag, so my co-worker, a guy, passed it along to another female co-worker. I heard them talking as they figured out what it was and why they had received it, and they started discussing the whole concept of “paying forward”. I later heard her talking and brainstorming on what she would like to do. It was exciting to hear others get excited about the “pay it forward” concept and hear their ideas.” — keriann






