Kindness Daily: A Customer’s Gift

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A Customer’s Gift November 6, 2012 – Posted by s.cheetham
I recently returned to work after taking time off to recover from an operation on my elbow.

On my first day back, I was the cashier in the basket-only line, as I was unable to assist with packing goods into bags due to my elbow.

However, it got busy and a lady came to my line with a full cart. I didn’t complain, and gave her some bags so that she could pack her goods. Towards the end of the sale, the lady suddenly exploded, shouting at me for not helping with her packing and calling the manager over to complain about me.

My manager started to help with the packing, and she explained that it was my first day back after being in hospital. But the woman continued to shout that it was no excuse.

Once she had gone, I tried to continue serving. But I was so shaken that I burst into tears during the next customer. My manager took over and sent me for a cup of tea.

Afterwards, when I returned to the shop floor, I found that the next customer in the queue had made a point of telling the manager I had done nothing wrong. He then had gone out and come back with a huge bunch of flowers to cheer me up!

It went from the worst moment at work to the nicest, and I completed the rest of my shift with a massive smile on my face. 🙂

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