Kindness Daily: Practicing a Little Patience

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Practicing a Little Patience November 17, 2011 – Posted by Aurelia
I work at night in a department store. Yesterday I had a customer come to my register to order socks from our catalog. It seemed pretty clear and easy to me, but she was struggling to figure out how many 3packs she needed to order. She apologized for being so confused and told me she had a head trauma and it was taking time for her to think.

I told her not to worry and we would figure it out together. She pulled out paper and wrote down 3 and then put numbers in groups….it was really something how she worked hard to figure out 3 x 4 = 12. That she needed 12 pairs, which was 4 packs…which I could have just told her, but I could see she needed to figure it out and feel good about it.

In the meantime, her husband showed up and she lost her train of thought. It took about 10 minutes to place her order, but she left feeling really good about herself and her husband thanked me profusely.

Sometimes it’s hard to show patience, but it really pays off.

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